Return Policy

**Return Policy**

At **List Hearts**, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a **free退款 (free refund)** service to ensure a hassle-free experience.

**Return Eligibility:**
- Items must be returned within **30 days** of the delivery date.
- Products must be unused, in original packaging, and in the same condition as received.
- Certain items (e.g., personalized or intimate goods) may be subject to specific return conditions.

**Free Refund Process:**
1. Contact our customer service team via email or phone to initiate a return.
2. Receive a **prepaid return shipping label** – no cost to you.
3. Pack the item securely and ship it back using the provided label.
4. Once we receive and inspect the item, your refund will be processed within **5-7 business days** to your original payment method.

**Contact Information:**
- **Company Address:**
Room 富力中心, No. 10 Huaxia Road, Zhujiang New Town, Tianhe District, Guangzhou, China
- **Email:** [email protected]
- **Phone:** +86 14765524524

**Note:** For any return inquiries, please include your order number and reason for return in your message. We are here to help you every step of the way.

*List Hearts – Free Refunds, No Questions Asked.*